FAQ’s
Free!
Every pieces of furnitures being manufactured in our factory is sold without charging any Shipping fee to our customers world wide.
Delivery depends on location. For USA it usually takes 9 weeks for door to door delivery from the day of the order.
5 Weeks for Asia and 7 weeks for Australia and New Zealand.
Upon ordering, customers will receive a video of the products before shipping for inspection and a Tracking code once the furnitures are on their way to you.
Every pieces are custom made to your needs. You can just browse our website with the pieces you like and message us about one specific items you would like to adjust.
Sizes, layouts, materials and fabrics can all be adjusted to your requirements.
We offer to our customers a 14 days cancellation policy upon reception of the item.
Items needs to be in perfect condition and in their original packaging.
Return address will be to one of our warehouses. Contact us for the exact address.
Farrelli offer a 3 years Guarantee for all its sofas and armchairs.
Other furnitures specific guarantees can be checked on the product page itself, under the Shipping & Warranty Tab.
- Choosing a selection results in a full page refresh.
- Opens in a new window.